https://kampanje.smp.no/the-2026-social-care-shift/ https://upload.wikimedia.org/wikipedia/commons/0/00/Gen_Z_stare.webp?utm_source=en.wikipedia.org&utm_campaign=api&utm_content=thumbnail_unscaled The 2026 Social Care Shift: How TikTok Upended Modern Brand Customer Service Strategy How TikTok Upended Modern Corporate Customer Support in 2026 A customer opens their phone, films a 15-second video showing a damaged package, and posts it with an audio track mocking a major retailer. https://kampanje.smp.no/assets/video/1.mp4 839 1517 2026-03-06T16:18:00-05:00